Blockbuster Inc. (Blockbuster) Company Profile
Corporate Headquarters of Blockbuster Inc.
Renaissance Tower
Downtown, Dallas
TX 75270-2128
Phone: (214) 854-3000
Customer line: 1-866-692-2789.
Website
Background and Company History of Blockbuster Inc.
Blockbuster Inc. is an American-based chain of DVD, Blu-ray, and video game rental stores. It was founded in 1985 and headquartered in Dallas, Texas, and has become a leading global provider of rental and retail movie and game home entertainment with over 7,000 stores throughout the Americas, Europe, Asia and Australia.
As of January 3, 2010, there were over 6,500 Blockbuster stores in the U.S. and 17 countries worldwide. With a highly recognized brand and a library of more than 125,000 movie and game titles, Blockbuster leverages its multichannel presence to serve nearly 47 million global customers annually.
Company-operated stores are open 365 days a year generally from 10 a.m. to midnight. Merchandise selection, quantity and formats are customized at the store level to meet the needs and preferences of local customers. As the media entertainment industry has evolved, so too has Blockbuster. While transforming and diversifying its store-base continues as a company priority, Blockbuster now offers convenient access to media entertainment anywhere and any way consumers want it – whether in stores, by-mail, through vending / kiosks or digital download.
In 1998, Blockbuster opened a state-of-the-art distribution center in McKinney, Texas, just north of the company’s Dallas headquarters. The 850,000 square-foot facility supports all company-operated stores in the United States.
On January 1, 2005, the Company eliminated late fees at its company-operated stores in the United States and Canada.
On November 1, 2006, the Company introduced Blockbuster Total AccessTM, a movie rental program that gives online customers the option of exchanging their DVDs through the mail or returning them to a nearby participating Blockbuster® store in exchange for free in-store movie rentals. With Blockbuster Total Access, customers no longer have to choose between renting online or renting in-store, and they never have to be without a movie.
In addition to the Blockbuster Total Access exchange program, the Company also continues to offer a variety of in-store programs at all of its U.S. company-operated stores designed to meet customer’s needs. This includes its in-store movie rental subscription program, Blockbuster Movie Pass®, the Company’s Blockbuster Game Pass® rental subscription program and Blockbuster Rewards®, a loyalty program designed to provide Blockbuster’s customers with free rentals based on their number of in-store rentals. Additionally, the Company offers movie and game trading.
The Company continues to broaden its points of presence. In 2008 Blockbuster announced an alliance with NCR for vending, providing customers with a new and convenient option for accessing media entertainment.
In the first half of 2009 the Company announced strategic alliances with TiVo, Samsung and Motorola. Blockbuster anticipates similar opportunities to position the Company as a leader in the distribution of digital entertainment.
The home entertainment industry has seen many changes, and will continue to change. Whatever direction the future of home entertainment takes, Blockbuster believes it has the assets that will enable the company to bridge to the future. This includes the brand that stands for rented movies and games, relationships with millions of customers, strong relationships with the Hollywood studios and other content providers and entertainment marketing know-how.
Recently, Blockbuster has had significant revenue losses mainly due to competition from other video renting businesses. The company filed for bankruptcy on September 23, 2010. (Press release, September 23, 2010) under Chapter 11 of the United States Bankruptcy Code that that permits reorganization process under U.S. laws.
Revenue: US$4.06 Billion (FY 2009)
Net Income: US$558 Million (FY 2009)
Employees: 48,000 (Approx)
Major Competitors of Blockbuster in Video Renting
Netflix
Redbox
Senior Management Team at Blockbuster Inc.
James W. Keyes – Chairman and Chief Executive Officer
Thomas M. Casey – Executive Vice President and Chief Financial Officer
Eric H. Peterson – Executive Vice President, General Counsel and Secretary, Blockbuster Inc.
International Operations at Blockbuster Inc.
Blockbuster brand has more than 2,600 stores outside the United States.
North America:
Canada – Ontario
Mexico – Mexico D.F.
Puerto Rico – San Juan (franchise)
South America:
Argentina – Buenos Aires
Brazil – Sao Paulo (franchise)
Chile – Santiago (franchise)
Colombia – Santa Fe de Bogota (franchise)
El Salvador – San Salvador (franchise)
Guatemala (franchise)
Panama – Paitilla (franchise)
Uruguay (franchise)
Europe:
Denmark – Herlev
Ireland – Dublin (XtraVision, Ltd.)
Italy – Milan
Spain – Madrid
United Kingdom – Uxbridge
Mid-East:
Israel – Herzlia Pituach (franchise)
Asia:
Taiwan – Taipei (frnachise)
Australia / New Zealand:
Australia – North Melbourne (franchise)
New Zealand – Auckland (franchise)
Product Categories of Blockbuster Inc.
(Retailing and renting of DVD, Blu-ray and Video Games)
Video disk / tape rental to the general public
Video Tape Rental Ret Records / CD’s / Tapes Patent Owner/Lessor
Video Tape and Disc Rental
Major Blockbuster Services:
Best Online DVD Rental
DVD and Game Rentals
DVD Latest Rentals
DVD Rental Chart
DVD Rental New Releases
Online DVD Rental services
Unlimited DVD rental
Only time will tell what the recent outcome of Blockbuster’s filing for bankruptcy last September 23, 2010. Under certain requirements of the US Bankruptcy Code, a company is allowed to reorganize and get their acts together, hopefully, for better outcome.
Resources about Blockbuster Inc.
Blockbuster Inc. Press Release, Sept 23, 2010, “Blockbuster Reaches Agreement on Plan to Recapitalize Balance Sheet and Substantially Reduce Indebtedness.” Revenue: US$4.06 Billion (FY 2009)
Tel Asiado is a writer, author, and business consultant, previously, IT manager & consultant. Her articles reflect her interests, from small business, biographies & histories, to classical music especially Mozart, art & literature, biographies, and Christian writings. Tel has produced non-fictions, e-books and anthologies. Her education is MBA in Computer Management, BSc Chemistry, Diploma in Small Business & Internet Mktg, and Cert IV Training and Assessment (TAA). Her small office/home site is homebizideasnow.com, and numerous information of Mozart and classical music, mozartandclassicalmusic.com.
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